3 Replies Latest reply on Feb 4, 2010 8:30 AM by Dinz

    need to know if McAfee is workin!!

      hi!!

       

      this is my first time here so plz bear wid me:)

       

      i had purchased a new comp in sept 09 n got a mcafee trial version then...... unfortunately it didnt work n my comp crashd in a couple of weeks. i then installed a licensed version of mcafee. however, since then whenever i scan my comp, the reports never show any viruses detected... its nw 4 mnths n i really dnt think that my mcafee is workin... it does detect viruses in my pendrive, but not all the time... could u plz help me out here!!... thanx...

        • 1. Re: need to know if McAfee is workin!!
          Dinz

          Hi natasia,

          Could you please check whether the virus scan & DAT is uptodate,

          Open security center, click about and let me know what is the version of virus scan and DAT version ?

          Also let me know the followingd details:

          What is the computer's operating system ?

          Do you have any other security software installed in the computer ?

           

           

           

           

           

           

          Regards,

          Dinesh K

          • 2. Re: need to know if McAfee is workin!!

            im sorry... bt when i right click on M icon, theres no virus scan option

            my security centre updates evryday n sayz that im uptodate

            i have windows vista home premium 32 bit OS

            and i have alo not installed any other security software on d comp

            • 3. Re: need to know if McAfee is workin!!
              Dinz

              Hi,

              Open security center, click about (to the right bottom) and check the version of DAT.

              If the DAT is uptodate, Run a full scan of mcafee and check for any detection from the following location: -

              Open security center - click View recent events to the left pane

              Cclick View log from the right pane

              Click the (+) symbol next to detection log

              Click scan information below that , and you will be able to find the results of the scan Scan log.JPG

               

               

               

               

               

               

              Thanks,

              Dinesh K