I'm confused here and can't find diddly in the documentation for this.
I am testing 3x devices with EEPC 6 from epo 4.5 P1 (with MA4.5) Deployment is fine and works as expected to two desktops and a laptop (all Dell). They encrypt fine. A few gripes in general but most have already been mentioned on this forum... so will worry about them later.
I now wish to expand my trial to encompass most of IT Dept (all different Dell laptops and different OS's). Before i do so, i want to prove that i can decrypt and remove the software on-demand whenever i choose. But i'm struggling. Nothing in product guide about decrypting.
I have created a new 'Product Settings' policy in ePO that contains the following settings, and have assigned it to the relevant computers in question:
Enable Policy: Not ticked
Enable Automatic Booting: Ticked, no expiration
All other tick boxes on the 'Log on' tab in ePO Policy are not ticked.
This policy is assigned to the computers in question in ePO. (a dedicated group in the system tree).
Agent-Server comms is working fine. I have used ePO since v2 with vscan etc. so would like to think i have a vague idea about normal ePO operations...
Quick Settings from the Agent icon shows the product is activated, C: drive is encrypted and last policy update time is recent enough.
After several restarts, log offs, on, doing the rain dance, sacrificial lamb etc. and then leaving over night, i've come in this morning to find no change in the encrypted state.
Can anybody point out where i'm going wrong?
Some sort of guide (even high-level guide) on what steps are requried to decrypt a machine would be most useful. I can't push this out and encrypt even the trial devices unless i know for a fact i can reliably decrypt and remove the software for any reason whenever i want. I'm not encrypting my bosses laptop unless i can decrypt it! :-)
Thanks for any help