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6709 Views 2 Replies Latest reply: Mar 9, 2010 7:14 AM by sgrimmel RSS
DarkAngelX2 Newcomer 1 posts since
Jan 25, 2010
Currently Being Moderated

Jan 25, 2010 3:46 AM

"Total Protection Service company key is invalid."

Hi ladies/guys,

 

I have McAfee Total Protection Service (product version 4.5.0.464 patch 002, firewall version 8.2.120.0).

Installed one year ago.

 

Previous week I saw a message on my desktop computer:

 

mcafee total protection service 4.5.PNG

 

What does it mean? I have checked helpfile, this icon also means:

"Your service subsription is expired. Contact your administrator."

 

I think helpfile is very correct, but why there is "invalid" message?

Who is right? "invalid" or "expired"?

  • sameer172006 Champion 410 posts since
    Nov 4, 2009

    Darkangel,

     

     

    This means that your subscription has expired and hasnt been renewed yet.

     

    Please call up McAfee at 1 800 338 8754 Opt 4 .

     

     

    Please get your renewed and then update, you should not have the issue any more.

  • McAfee SME 317 posts since
    Nov 3, 2009

    Hi

     

    The 'Invalid' error refers to the fact that the key is invalid for the current time period. Admittedly it is a technical approach and may just as well have read "Expired".

     

    HTH



                                                            Sjoerd G.                                                   
                                                            Knowledge Analyst
                                                            CompTIA Security+ certified
                                                            McAfee Global Online Services

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