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    Why does VirusScan Disable itself?

      I'm running Vista with VirsusScan 13.15. The virsus scan disables itself countless times everyday. The McAfee Banner apears with the following messsage;

       

      Your computer is not fully protected.

      Please check your protection status in McAfee SecurityCenter and fix any problems.

       

      When a bring up McAfee SecurityCenter the Red X is active in the window with (Am I Protected? No) and an option to select Fix.

       

      Computer & Files and E-mail & IM are highlighted with Action Required!

       

      I've been on the phone with support numerous times and they have removed and re-install the McAfee application multple times. The virsus scan runs and detects nothing.

       

      Does anyone have any suggestions?

       

      thanks,

       

      first-step

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