After resetting the computer back to factory settings and in the process on installing mcafee, do you receive any error message ?
Also specify what is the operating system on the computer ?
What type of internet connection we use ?
All it says is there was an error installing...no other information. OP system is XP and using internet connection from my cable company.
Can you please mention,
1 . What was the reason that you restored the computer to Factory settings ?
2 . Was McAfee present when you restored the Computer to Factory settings ?
3 . Is McAfee still present on the Computer after Restoring to Factory settings ?
If McAfee was preset while you performed system restore,
Please try to run the McAfee consumer removal tool ( MCPR ) from the link :
And try to Install.
See if you get the same problem
U could try doin the installation in Safe Mode .
Also have a look at if u have any third party applications installed.