3 Replies Latest reply on Jan 20, 2010 5:41 PM by deecee

    vso_dat won't stop downloading

      It's been happening for the last few days so I have had to disable the automatic download option to force it to cease. It seems stuck in a loop and chews up an enormous amount of CPU to the point where not much else will run along with it. I have tried just letting it run alone but it does not seem to ever reach 100%, just goes back to 0% and restarts the download again & again & again .....

       

      How can I rectify this issue? It just started happening without any cause (that I can think of), I cant recall changing anything, and I certainly did not change anything in Mcafee. All was well before this with the automatic downloads/updates for Mcafee happening regularly.

       

      Cheers

      dc

        • 1. Re: vso_dat won't stop downloading

          Hi deecee,

           

          I came across the same issue today on two of the computers.

           

          There is a small work around you can do to fix this.

           

          Its not really a resolution but this actually fixed on both the computers.

           

          Step 1 : Restart the computer

           

          Step 2 : Click START - > RUN -> CMD  { Windows XP } or

                      Click START - > Start Search -> CMD  { Windows Vista / 7 }

           

          Step 3 : In the Black DOS Prompt window type :

           

                       ping download.mcafee.com -t

           

          Press the ENTER button,

           

          you will see the replay from line with an IP address looping..

           

          Step 4 : Check if McAfee is downloading the VSO file..

           

                       If Not

           

                       Update McAfee by right clicking the M icon ->  Check for Updates

           

          Step 4 : Wait till the Animated Icon Stops downloading the updates and disappears  ( Might take sometime depending on the internet connection speed )

           

          Step 5 : Restart the computer and check if McAfee is still downloading updates

           

          Thank you

           

          Regards

           

          Mahesh CJ

          1 of 1 people found this helpful
          • 2. Re: vso_dat won't stop downloading

            Hi Mahesh CJ,

             

            I followed your work around and this seems to have stopped the continuous downloading. I will come back and post again if it has not.

             

            Many thanks to you for taking the time to reply.

             

            Regards,

            dc

            • 3. Re: vso_dat won't stop downloading

              Hello deecee,

               

              Good to know it worked,

               

              Please do revert back if the issue persisted.

               

              And I would also suggest you to have a check on the stability of your Internet connection by contacting your ISP.

               

              Else you might face this problem again.

               

              Thank you,,

               

              Mahesh CJ