Please contact McAfee Customer service via chat/email/phone in order to get refund.
McAfee Technical Support
hahaha. Funny. Call customer service for a refund because customer service sucks... doesn't that just sound ironic
There are several ways to contact them...what number were you calling or was it the Chat line that you were on hold for?
Phones to try:1-866-622-3911 6am - 6pm Pacific time
You could try 1-866-897-9325 press 4 then 0 as an alternative. Not sure if that still works.