1 Reply Latest reply on Jan 19, 2010 6:53 AM by Dinz

    What do you do when FIX won't fix detection signature file?

      Alert says detection signature file is between 8 and 29 days old. I click on fix and it says "fixing your protection items" but it never resolves. I do have dialup so I realize things happen very very slowly. I left it on all night last night to give it time to load updates, but the alert continues.

        • 1. Re: What do you do when FIX won't fix detection signature file?
          Dinz

          Hi em2022,

          If the security center doesnt receive all the updates , thats the time you will get an error as mentioned. It might be caused to due many reasons like, some other antivirus (might be remnants) blocking the updates, due to internet connectivity. . .

          Please follow these steps to update to virus definitions:

          1.Check the system clock

          2.Check and delete if you have any other antivirus software in control panel or C:/progrma files/common files

          3.Run virtual technician from http://mvt.mcafee.com so that it auto updates the virus definitions DAT files.

           

           

           

           

           

          Regards,

          Dinesh K