6 Replies Latest reply on Feb 10, 2010 2:53 AM by Attila Polinger

    Link to Techsupport Chat keeps missing

    Attila Polinger

      Hello,

       

      repeatedly occurring I noticed that when I stepped through the issue pre definition selection screen and press the Chat button, the chat link does not appear in the browser page that follows. Sometimes a page refresh helps, but just rarely.

       

      Can someone confirm that this is or is not any indication of chat service inavailability? (We're not former Solidcore or Secure Computing customer)

      Or is it a problem with our setup?

       

      Thank you in advance.

       

      Attila