2 Replies Latest reply on Jan 19, 2010 8:26 AM by MaheshCJ

    How do I remove V-Buster Windows Interface 2004 if I can't find it??

    krismas89

      Trying to install Total Protection 2010, but it says I have V-Buster Windows Interface 2004 and I have to uninstall before the McAfee can be downloaded. But, I can't find it anywhere! I even had the tech support use remote access to find it and they can't as well. I also went to run, regedit and looked for a key HKLM\software\microsoft\windows\currentversion\uninstall\ST6UNST, but I couldn't find it.


      Any help would be greatly appreciated!!!!!


      Thanks!!!!

        • 1. Re: How do I remove V-Buster Windows Interface 2004 if I can't find it??
          Peter M

          Have you searched the registry for v-buster keys?

          • 2. Re: How do I remove V-Buster Windows Interface 2004 if I can't find it??

            Hi Krismas89,

             

            You can try this step.

             

            Hoping you have deleted all the V-Buster Windows Interface 2004 entries you can find, There is also one step you can try.

             

            Step 1 : Click on Start -> Run -> Services.msc

             

            Press ENTER

             

            You will see SERVICES window

             

            Step 2 :

             

            Locate WINDOWS MANAGEMENT INSTRUMENTATION 

             

            on the right panel click on         STOP the service.

             

            Minimize the window

             

            Step 3 :

             

            Right click Start and choose Explore.


            Go down to c:\windows or Winnt\system32\wbem

             

            You will find Repository Folder

             

            Right click on the same , Select Rename to Repository_old

             

            Step 4 :

             

            Install McAfee

             

            Installtion should not detect any traces of V-Buster Windows Interface 2004 or any other Anti Virus

             

            Step 5 :

             

            Once the McAfee Software is installed

             

            Click on Start -> Run -> Services.msc

             

            Locate  WINDOWS MANAGEMENT INSTRUMENTATION

             

            On the right panel select START the service

             

            Step 6 :

             

            Restart the computer.

             

            Note :

             

            Please do not use this any other time it might cause problems

             

             

            Thank you,

             

            Mahesh CJ