3 Replies Latest reply on Feb 2, 2010 12:34 AM by beeker Branched to a new discussion.

    Total Protection 2010 Not Being Downloaded by Mcafee Download Manager

      I have used McAfee Total Protection for many years and purchased the latest version online via McAfee. My subscription updated in My Account but when i went to download Total Protection it just installed Total Protection 2009.

       

      I uninstalled, ran the MCPR.exe tool and reinstalled but the same version installed.

       

      I did a web chat to tech support who advised Total Protection was no available in the UK till the end of January. Thinking this was a bit odd as the their website was definately showing the 2010 version, I had a wonder down to my local PC World where, sure enough, Total Protection 2010 was sat on the shelf. I have since emailed McAfee Technical Support but have not heard anything back. Has anyone else out there experienced this issue? I'm not very happy to say the least.

       

      Many thanks in advance.