3 Replies Latest reply on Jan 8, 2010 9:40 AM by jstanley

    UNIX Agent 4.5

    davsanto

      I have several HP-UX 11.23 systems where I installed Version 4.5 ePO UNIX Agent.

      On serveral systems the 4.5 agents fails to install.

      Verson 4.0 installs and runs with no issues on all systems.

       

      Are there any known reasons/conditions where the 4.5 version will not install on HP?

       

      Thanks

        • 1. Re: UNIX Agent 4.5
          jstanley

          I am not aware of any (but that does not mean no issues exist). What error do you receive when attempting to install MA 4.5?

          • 2. Re: UNIX Agent 4.5
            davsanto

            The agent does install - the swinstall log shows the agent install without errors.

            However when the agent is started it fails and generates a coredump.

            I have about 20 or so HP UX 11.23 systems and only a few systems does this issue occur on.

            The UNIX 4.0 agent installs and runs on all systems.

            • 3. Re: UNIX Agent 4.5
              jstanley

              You may want to check the release notes for MA 4.5 and confirm that the agent is compatible with whatever kernel version you are using. I suspect it is because you indicated that MA 4.0 is working but its still worth a check. Other than that you will probably need to open a case with support. You could try posting the dump here (assuming its not to large) and we can try to analyze it to see what is going on but if it actually requires some sort of code fix to resolve you'll have to open a case.