1 Reply Latest reply on Jan 7, 2010 5:29 AM by ancros

    Black Screen of Death (KSOD)(Blank screen)

      A16 bios / Vista SPK2 / Home Premium / Dell 1525 Inspirion / They shipped with a Re-install DVD

       

      I use hibernate a lot.  I upgrade McAfee everyday, and windows once a week.  I scan once a month, or every three weeks.  i don't download much from the internet, and I use the Site Advisor.

       

      This week, I canceled the scan--set for saturdays--and when the update finished, I restarted, thinking I would update windows--set to download but don't install--and then maybe scan overnight.  That was 1/5/2010 in the early morning.  First thing after the restart I got a black / blank screen with a mouse cursor in the middle, no welcome, no login.  Only screen I saw before that was microsoft windows load progress bar screen.

       

      For auto fixes, I have done the hardware diagnostics using the Drivers CD--wrong direction!  Then I tried the WinOS reinstall DVD, Startup Repair doesn't work, nor does system restore because none of the restore points are accessible from the X: Administrator...I can't see the logon page in the OS, and I can't edit the OS from the WinOS Reinstall DVD.  The only time CHKDsk activates is when I hold the power button on the ksod.  This system doesn't have F8 for OS Advanced Startup options, but it does for X: Administrator.  Safe Mode gives a ksod before login, too.  Command prompt is the last resort.

       

      I have tried: a) editing the registry HKey_Local_Machine/Software/Microsoft/WindowsNT/CurrentVersion/Winlogon --> Shell (replace value with explorer.exe); b) editing the registry HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00X\Services\RpcSs --> ObjectName (value is already NT Authority\NetworkService, where ControlSet00X is the current setting; and, c) deleting primary system32/config files and replacing them with the backups.

       

      I can't d) install regenie; or, e) the windows vista sp3 hotfix--not even those updates I was going to install after reboot.  I'm almost certain i disabled remote login long ago, but I'll recheck.  I need a door in, or a registry key that will stop the conflict--which is what i surmise is the case.  Of course, at this point, all my prognosis are out the window.  This is my plan, restart smoking...a good cigarette on a cold day in Cali is better than a second in DLL Hell!  Also, I'm drinking more coffee, and eating more donuts.  I feel like a detective on the cold trail of last year's serial killer.

       

      But u see where I am going, whatever help is online in dialogues that isn't either for Blue Screens (BSOD) or KSOD after logon have these as solutions.  The next is: f) using the registry to change permissions to full control, which I have to find out how to do.

       

      I'm on a reinstalled vista because i downloaded an infected file in september, shortly before re-investing in McAfee.  I have backed up my files as of 1/5/2010 to an external HD, so if I reinstall again its gonna be on a formatted primary boot disk--bye bye safe feeling on this pc, hello macintosh future.

       

      - to show I'm not sorry this is falling into your lap, here's some due dilligence a la intelligencia

       

      online bibliography: - |

      i found it, u find it - resolution attemptp (retry) a

      http://thebackroomtech.com/2008/12/30/fix-for-windows-vista-black-screen-of-deat h-aka-ksod/ - resolution attempt (retry) b, c, potential step f

      http://www.instant-registry-fixes.org/how-to-perform-dll-repair/ , http://www.reggenie.com/download-instructions.php - resolution attempt (retry) d

      http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=977675&kbln=en-us - resolution potential attempt (retry) e

       

      misc fixes incompatible:

      http://support.microsoft.com/kb/929833 - i'm not 64 bit, or ultimate 7, I'm vista home premium - 32 bit?

       

      ksod vista mcafee black screen of death blank home premium regristry error