Moving this to home user support for you as the team there will be able to help.
Thank you, Sam. Much appreciated.
Can you specigy the name of the messenger application .
Do we have a router for internet ?
It would be any messenger app, or any other app for that matter, such as the ZIP app I use, which allows me to designate whether I want to use anti-virus.
No router at home, but router at the office. So both..... can you explain why that would matter?
Thanks for any assistance you can provide.
We have been asked this many times. Tell it to use mcods.exe which is the on-demand scanner.
Located in C:\Program Files\McAfee\VirusScan\mcods.exe
Alter the C: to whatever drive letter is applicable if this is a non-standard installation such as multi-boot etc.
That is perfect, Peter! Thank you VERY much.