1 Reply Latest reply on Jan 4, 2010 3:07 PM by Dinz

    My email address is not accepted.

      My email is not accepted when trying to access customer support or technical support although it is the address linked to my account.

      The problem I am having is that I cannot install "Total Protection" on my lap-top even after deleting cookies, all temp and tem internet files and the clean up utility.

      I am simply prompted to try again. The setup program is run from my laptop. I have been able to install another anti-virus tool and have puchased a new license.


      Is there a way to download the software and install directly.


      Please help.