4 Replies Latest reply on Jan 6, 2010 3:41 PM by nchattop

    Please Help me

           i have mcafee virus scan installed on my computer........ i scaned full computer and it found nothing suspecious........ but i am unable to open GMAIL.COM

      i can open google.com but can't do search on it. i can search IMAGES on google.com but not the WEB search.

       

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

      Please HELP

        • 1. Re: Please Help me
          dmeier

          It could be a few things.  Have you tried to reset all your browser settings?

           

          Assuming your antivirus is up to date, you could also try running GMER  (gmer.net)  and posting the log file up here.  we'll see if we can spot anything.

           

          - David

          • 2. Re: Please Help me

            yes i tried to resent browser settings.........but the problem still presists

             

            what i have experienced is that i am facing this problem only when to access GOOGLE.COM and/or its affliate sites like gmail.com or try to WEB search.it works fine when i IMAGES search on google.com..............

            its bit tricky

             

            other sites are working fine like yahoo and almost all that i access

             

            even i tried GMER as suggested. it did not find anything suspecious.

             

            anyways thanks for ur reply......... keep going please

            • 3. Re: Please Help me
              dmeier

              Have you confirmed your Proxy settings, DNS settings, and or HOST file is as it should be?

               

              - David

              • 4. Re: Please Help me

                Hi,

                 

                 

                Did you try adding sites to the security tab, if you are using Mozilla firefox:

                 

                1. Click on 'Tools' from menu, select options

                 

                2. then select 'security tab and click on 'exceptions' and add the site

                 

                 

                If you are on IE:

                 

                1. Click on Tools, then internet option

                 

                2. Security tab select 'Trusted sites and add the site

                 

                 

                Please do send us the screenshot

                 

                 

                Hope this helps

                 

                 

                Message was edited by: neha chattopadhyay on 1/6/10 3:41:37 PM CST