1 Reply Latest reply on Jan 4, 2010 10:33 AM by Dinz

    I Need help pls

      I had to restore my computer today to it's original settings, I reinstalled McAfee and it now tells me that I am not protected. I click on Fix it and it runs, then a box pops up that tells me that it cannot fix it due to an error. But it doesn't tell me what the problem is.

        • 1. Re: I Need help pls
          Dinz

          Hi wicks,

           

          Can you provide the following information like;

          What type of operating system you use ? (Windows xp/vista)

          Do you have any other security software installed ?

          Run mcafee virtual technicain from http://mvt.mcafee.com and post me the session id so that I could review the installed files.

          Try to attacth a picture of security center in your next post.

           

           

           

          Regards,

          Dinesh K