3 Replies Latest reply on Jan 5, 2010 6:14 AM by Dinz

    Unprotected - won't correct

      Not to long ago, we had the AntiVirus Pro malware on one computer and Windows Police Pro on another.  We used the Malware Bytes AntiMalware, but I have reservations about the correlation between the two (multiple) programs.

       

      The Malware Bytes removed the Antivirus Pro and Windows Police Pro, however, my McAfee products haven't worked right since.  I continually get messages that I am not protected.  When I try to "Fix" on one machine, I get the message that I need to verify my subscriptions for "Internet and Network" and for "Parental Controls."  I will verify, but still get error.

       

      I have tried to run the Virtual Technician, but get a message that "McAfee Products cannot be found on this system."  Huh???    I have updated my McAfee, and still get the same error.

       

      I am sure that this issue is directly correlated with the maleware we encountered, because our third computer registered hasn't had any problems with McAfee.

       

      How do I correct this issue?