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That's XP SP3 I hope? You also should be using IE8 for safety reasons.
Registry optimizers and cleaners are bad news I'm afraid and you'll never get another verdict out of me. They do more harm than good, believe me, I speak from years of experience.
That said you can temporarily disable VirusScan or even the Firewall to enable the installation.
Double-click the taskbar icon to open SecurityCenter
Click Advanced Menu (bottom)
Click Configure (left)
Click Computer & Files (top left)
Disable VirusScan in the right-hand module and tell it for how long
To disable the Firewall after clicking Configure
Click Internet & Network (top left)
Continue as above.
Thank you for the quick response, yes I am running sp3- no to IE8, I have been afraid to install from advice of others- It still did not install so I am going to leave it alone.Do you not like any registry software? What about Registry Cleaner? Have you ever run any of the tests from PC pitstop? How good are they?
I've run a few tests at PC Pitstop, they are OK but I wouldn't use any registry cleaner, optimizer or whatever. OK they clean out the garbage, but eventually they clean out essential files.
IE8 is good, don't believe everything people say to you about Microsoft...they love knocking it.