Thanks for providing all the required information,
Have you ran the Mcafee virtual Technician , If not run it from http://mvt.mcafee.com and post the session id , so that I could review the installed files and keep you updated on it.
Moving thread to security center 9 – 2009
Many thanks for your quick response.
I'm currently at work, so I won't be able to run the Virtual Technician until I get back home this afternoon.
I'll let you know as soon as I run the Virtual Technician and get the info.
Are you still facing the issue with McAfee, If so please let us know , so that we could help you.
Thanks for the follow-up. I just got in from work. I tried the McAfee Technical software you told me about, but it too didn't work.
I had been meaning to reformat my hard drive. I did, and I was able to successfully install McAfee Internet Security. So far everything is working great - am pleased.
On another issue. I ran a root detection software (not McAfee) over the weekend (McAfee was also running) and discovered 3 hits on the rootkit scan. When I ran a full McAfee Scan right after that, those 3 rootkits were discovered and deleted by McAfee. However, when I checked the McAfee log (below), I've discovered that the same 3 rootkits have been repeatedly detected and either quarantened or deleted. My question is, are the rootkits self replicating and reappearing? If so, how can I permanently get rid of them. I've attached a screen shot of the McAfee Detection Log from today. The files are the "Generic Pup.x " and "RemADm-Pskill" that keep on appearing in the "Detection Name" column on the 3rd, 6th, 9th and 10th of January..
Again Many thanks for everything.