3 Replies Latest reply on Dec 30, 2009 8:31 AM by Dinz

    McAfee issues

      Error code:Application cannot be executed.The file .exe is infected, ive been trying to install McAfee anti-virus but it cant open the .exe file

      i need help

        • 1. Re: McAfee issues
          Dinz

          Hi,

          Are you receiving any malicious pop ups on the computer that the computer is been infected ?
          Also provide some additional information like;

          What is the operating system ?
          Do we have a ny other antivirus installed in the computer

           

          Regards,
          Dinesh K

          • 2. Re: McAfee issues

            Well the operating system is a Windows vista,and yes there is pop-ups from Windows Security Center telling me to activate my anti-virus software

            i dont have any other Antivirus software.

            • 3. Re: McAfee issues
              Dinz

              Hi Jaime25,

               

              If your computer is already infected with a virus or other malware, this is supposed to happen while executing the file. I would recommend you stop the installation and run a scan for malware before attempting the install again.

               

              The following document would help you in running an advanced scan, http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100054

              Kindly report back if you have any issues.

               

               

              Thanks,

              Dinesh K