3 Replies Latest reply on Dec 31, 2009 7:08 AM by Dinz

    virus problem

      hi, i purchased macafee and ran the virus scan, but i have a virus when i try to search the web using yahoo, which i was using as my home page  and google. i can search the web using altavista, with no apparent problem. anyone have any ideas. thanks

       

       

      Message was edited by: bove on 12/29/09 3:01:24 PM CST
        • 1. Re: virus problem
          Dinz

          Hi,

          Could you please confirm the issue, Is it redirecting you to some other websites or are you getting any virus pop ups ??

           

          Regards,
          Dinesh K

          • 2. Re: virus problem

            i am getting redirected to other sites like lawerhub.net or pronto.com instead of the web site i clicked onto. thanks for your interest

            • 3. Re: virus problem
              Dinz

              Hi bove,

               

              This could be a spyware redirecting your browsers,

              Try resetting the browser, Open IE click tools - click internet options and from advanced tab click Reset,(which will delete all current settings including any browser addons and your home page) .

               

              If problem persists, follow the below steps;

              1. Download the Stinger tool from the link below:

                http://download.nai.com/products/mcafee-avert/stinger.exe
                 
              2. Double-click Stinger and select Preferences.
              3. Enable the Report Applications option.
              4. Click OK.
              5. Click Scan Now and allow the scan to complete.

                NOTE: During the scan, you may receive a clean error during on certain .cab files. Ignore the error and allow the scan to complete. The files will be removed when the system is restarted.
                 
              6. Restart your computer.
              7. Run Stinger again using the steps above.

               

               

              Regards,

              Dinesh K