1 Reply Latest reply on Dec 29, 2009 9:27 AM by Dinz

    Error on bootup

      Lately I started getting this error message. Everything works ok and I uninstalled and reinstalled virus scan but still get this error.

       

      12/29/2009 02:27:43 AM$ -- (Information)$ [   mcprotpv.dll]$ bFalcon2Problem:1, empty:1
      12/29/2009 02:27:43 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetAppChildElement: 'msc' element does not exist under Apps root element.
      12/29/2009 02:27:43 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetSubDataPropsWithAppIdAppCode: Failed to get 'subdata' element under 'msc' application.
      12/29/2009 02:27:43 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetPropertyForApps: Error getting propery list for App 'msc'
      12/29/2009 02:27:43 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubdb::IsRegistrationPending: Error getting 'flags' property
      12/29/2009 02:27:43 AM$ -- (Error)$ [   mcnmcprv.dll]$ CMcNmcProtInfo::_isProtectionProbSupressed failed reading 'generate_unprotected_node_protection_problem' attibute
      12/29/2009 02:27:45 AM$ -- (Information)$ [   mcprotpv.dll]$ bFalcon2Problem:1, empty:1
      12/29/2009 02:27:45 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetAppChildElement: 'msc' element does not exist under Apps root element.
      12/29/2009 02:27:45 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetSubDataPropsWithAppIdAppCode: Failed to get 'subdata' element under 'msc' application.
      12/29/2009 02:27:45 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubDB::_GetPropertyForApps: Error getting propery list for App 'msc'
      12/29/2009 02:27:45 AM$ -- (Error)$ [   mcsubmgr.dll]$ CXmlSubdb::IsRegistrationPending: Error getting 'flags' property
      12/29/2009 02:27:45 AM$ -- (Error)$ [   mcnmcprv.dll]$ CMcNmcProtInfo::_isProtectionProbSupressed failed reading 'generate_unprotected_node_protection_problem' attibute

       

        MVT says that everything is ok and the logs show everything as checking good. Does anyone have any idea what may be causing it?  I am running XP Home with SC version 9.15 and Virus Scan Version 13.15. This just started a few days ago on this computer but the other one does not have any error message. I have changed nothing nor loadd anything.

       

      Thanks,

       

      Ron

        • 1. Re: Error on bootup
          Dinz

          Hi Ron65,

          Could you please provide the following information:

          What is the computer’s operating system?
          Were you using any previous versions of mcafee on this computer ?
          Open security center, click  ‘about’ (to the right pane) and post the version of all the products
          And the session id of MVT.

           

          Regards,
          Dinesh K