1 Reply Latest reply on Dec 23, 2009 9:47 AM by nchattop

    Please help me get rid of Generic pup.x & Generic pup.z

      I do not know anyhing about computer security or how to get rid of viruses. I have been performing a scan via McAfee and I continue to get this:

       

      2 items detected, 0 items fixed, 0 items quarantined and 2 items remaining.  I try to delete them but, McAfee says that they are unable to delete it.  It just says McAfee has attempted to disable this program, but some parts of it cannot be removed.

       

      Generic PUP.x =

      • File Name: C:|Windows|System32|config|systemprofile|AppData|Local|Microsoft|Windows|Tepora ry

              Internet Files|Content.IE5|E8D363L3|upgrade[1].cab

       

      Generic PUP.z

      • File Name: C:|Windows|System32

             |config|systemprofile|AppData|Local|Microsfot|Windows|Temporary

             Internet Files|Content.IE5|DWDLTO64|upgrade[1].cab

      Thank you so very much for your help!!!!!