3 Replies Latest reply on Dec 22, 2009 10:09 AM by Dinz

    Is there a reason for 98% cpu usage?

      I've just recently started having issues where my computer would freeze up suddenly when I would go to open something (new laptop so easily capable of running the program) and took to leaving the task manager open so that I could potentially see what was using so much cpu (ctrl+alt+del wouldn't work while frozen) and found that it was mcafee using between 99 and 96 percent of my cpu for an extended period of time.  I ran Mcafee's Virtual Technician which found nothing wrong, but at this point I've simply left mcafee with below normal priority so that my computer would run normally.  I'm wondering if this is some glitch or if I simply need to call HP to see if my computer is defective.

        • 1. Re: Is there a reason for 98% cpu usage?
          Dinz

          Hi ,

          May I know what is the name of the Mcafee process which uses most of the CPU ? Along with provide some information lilke;

          The computer's RAM size'
          Do we use any other security software along with Mcafee
          Open security center, click about and post me with the virus scan version and DAT version.

           

          Regards,
          Dinesh K

          • 2. Re: Is there a reason for 98% cpu usage?

            The specific process using the cpu is mcafee on-access scanner which would start whenever I tried to open pretty much any folder or file.  The computer has 3002 MB RAM, Pentium Dual-Core CPU  T4200 @ 2.00GHz, Window Vista Home Premium; and Mcafee is the sole security provider on the computer. Today I haven't had any trouble with Mcafee, however, so maybe the issue resolved itself.

            ----------------------------------------------------------

            Security Center:

             

            Version: 9.15

            Build: 9.15.160

            AffId: 108

            Language: en-us

            Language Pack: 9.15.117

            Last Update: 11/18/2009

             

             

            Virus Scan:


            Version: 13.15

            Build: 13.15.113

            AffId: 108

            Language: en-us

            Language Pack: 13.15.108

            Last Update: 12/18/2009

            DAT Version: 5836.0000

            DAT Creation Date: 12/18/2009

            Engine Version: 5301.4018

             


            Personal Firewall:

             

            Version 10.15

            Build: 10.15.106

            AffId: 108

            Language: en-us

            Language Pack: 10.15.101

            Last Update: 11/18/2009

             

             

            Parental Controls:

             

            Version: 11.15

            Build: 11.15.102

            AffId: 108

            Language: en-us

            Language Pack: 11.15.101

            Last Update: 9/19/2009

             

             

            Backup and Restore:

             

            Version: 3.15

            Build: 3.15.100

            AffId: 108

            Language: en-us

            Language Pack: 3.15.100

            Last Update: 11/18/2009

            • 3. Re: Is there a reason for 98% cpu usage?
              Dinz

              Glad that you are ok now, Report back if you have any more issues.

               

               

               

              Regards,

              Dinesh K