1 Reply Latest reply on Dec 15, 2009 10:31 AM by sgrimmel

    scan timed out issue

      Hello,

      I have some users, I believe, that are coming down to a crawl on their PC because there are conflicting .exe programs with Mcafee's scanner. An example today, right at 4pm a user had a javaw.exe using up most of the CPU along with Engineserver.exe and Mcshield.exe.

       

      When I checked the log, there a bunch of "Scan Timed Out" lines which include javaw.exe.

       

      I know I can increase the scanning time but is there a way to either have VSE 8.7 not report on it? or exclude it?

      Why would there be "Scan Timed Out" errors as opposed to other users in the same department being fine...?

       

      Is there anyone that could shed some light on this...? Thanks in advance.