1 Reply Latest reply on Dec 13, 2009 3:33 PM by Peter M

    Computer viruses

      How do I remove these viruses from my computer?

        • 1. Re: Computer viruses
          Peter M

          A name for the viruses would help and a lot more information such as symptoms etc.  What have you done thus far?

           

          Please include the following information:

          What is your operating system, service pack and are you up to date with Microsoft update?  There are two ways of checking this.  Go to Start/Run and type in winver then click the Enter key.  Or, right-click My Computer in the Start Menu or on your desktop (or Computer in Vista/Windows 7) and select Properties.  Post what it says.

          What McAfee products do you have?  Right-click the taskbar icon and select Open SecurityCenter and then click "View Details" or "About" at the lower right of the new window.  Post the details from each module.