2 Replies Latest reply on Dec 14, 2009 12:37 PM by Dinz

    lose mcafee?

      i was wondering if i do a clean up system restore on my computer that removes all my files will i loose mcafee too if so how do i clean my computer without loosing mcafee. help please!!!

        • 1. Re: lose mcafee?
          Peter M

          Unless you restore to a point prior to installing it no you wont lose it, but it will need updating immediately afterwards.  You can do that by right clicking the taskbar icon and selecting updates.

          • 2. Re: lose mcafee?
            Dinz

            Hi,

            McAfee recommends removing McAfee security products before  using Microsoft System Restore, then reinstalling your McAfee product afterwards.

            Uninstall McAfee products before a System Restore

            Download the McAfee Consumer Product Removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
            When the removal tool completes, restart your computer.
            Proceed with your planned operating system restore (ensure that you also install any Microsoft Windows updates as requested by the installer).
            Reinstall McAfee Security products by logging into My Account at: http://www.mcafee.com. Or from the installation disk and update them once installed.

             

            Regards,
            Dinesh K
            McAfee Online Community Moderator