1 Reply Latest reply on Dec 14, 2009 8:43 AM by sgrimmel

    Vundo.gen.ab clean/delete problem with 8.5

      We have VirusScan Enterprise 8.5 with latest DAT.  Can not clean this off this one Dell 620 laptop.  Have tried lots of stuff including:

       

      Stinger

      MSCONFIG diagnostic boot

      safe mode boot

      System Restore has been disabled

       

      Note that I can not come up in Safe mode since it hangs on the Guardian Edge ephdxlat.sys driver.

       

      I have downloaded Process Explorer and can see how fifiteko.dll has weaved its way into anything I run.

       

      Short history is this system was a VPN only laptop and fell behind on its engine and dat.  Once infected I brought it up to latest engine and dat my company has deployed.

       

      McAfee Virus Enterprise Workstation 8.5.0.781 w/5829 Dat; Scan Engine 5400.1158

      McAfee AntiSpyware Enterprise Module 8.5.0.163

       

      It just threw me an error on a missing firetray.dll; on a desktop I have 7.0.0.1037

       

      Suggestions?

       

      --John