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Most web based chat is encrypted, so it can be pretty difficult to log chat sessions from those. You should try having your child use a more "mainstream" chat client, like Yahoo Messenger, AOL Messenger, ICQ or MSN Live Messenger and see if those report properly instead. If they do, then keep whatever you choose for your child to use as a chat medium and block the URL for the AIM Express page so they don't have a choice about what to use.