Have you searched the knowledgebase for the exact error?
- To search the KnowledgeBase:
https://mysupport.mcafee.com and select Search the KnowledgeBase (KB)
- To download Products and Patches:
http://www.mcafee.com/us/downloads/ and select My products
- To download Security Updates:
http://www.mcafee.com/us/downloads/ and select Security Updates
- Have you been infected?
http://www.mcafee.com/us/threat_center/default.asp or search the KB
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