1 Reply Latest reply on Dec 3, 2009 10:47 AM by Grif

    problems writing to registry with x64 XP and VSE 8.7

      we have 10 Windows XP 64 bit systems and all have the problem when upgraded VirusScan 8.7 with accessing the windows registry. get access denied

       

      users have problems writing to HKCU section, MS Office has issues because of this. I uninstall VirusScan and problems go away.

       

      admins and users also get this error loging in to windows.

       

      Type: Error
      Source: Userenv
      Event ID: 1096
      Event Time: 12/3/2009 6:13:51 AM
      User: NT AUTHORITY\SYSTEM
      Computer: WS019
      Description:
      Windows cannot access the registry policy file, C:\Documents and Settings\(username)\ntuser.pol. (The operation completed successfully. ).

      need help, we had a case open with macafee but didn't get it resolved.