1 Reply Latest reply on Dec 2, 2009 8:40 PM by altair.santana

    Error when updating to agent agent


      Have spent nearly all day trying to sort this one out, I have a Windows 2000 Server that won't update to agent  Firstly tried updating via epo, no go.  Next tried updating using framepkg.exe, the setup starts then reports Error 2318.File does not exist: C:\Program Files\Network Associates\Common Framework\0409\AgentRes.dll.


      Checked the above location and the file does exist, I also gave everyone full control and tried again, same error.


      Have also tried frminst /forceuninstall, which seems to start off some process for a while then stops, not uninstalling the agent.


      Anyone else has this error or know of some manual removal instructions to remove the agent?


      Thanks in advance.