Please help to resolve this issue:
My company is using McAfee and McAfee detected our company's software as trojan !?
Company name: VinaGame JSC Vietnam
McAfee license info:
Will provide if needed
Name: CSM(Cyber Station Manager)
Installer download link: http://csm.vinagame.com.vn/downloadapp/client.zip
I have submitted files to Virus_Research@avertlabs.com(Analysis ID: 5659906 ) but I only received an automatic response.
Thanks and best regards,
Message was edited by: Minh Ngo on 11/29/09 9:10 AM
Submit the false positive file to avert again with the word FALSE in the subject.
If it did not work. Get your last Analysis ID from Avert, contact McAfee support by phone and request to support escalated the case.
Message was edited by: altair.santana on 12/2/09 8:29 PM