1 Reply Latest reply on Dec 10, 2009 12:59 AM by BalaSGS

    Computer Freezes, Error Stop 0x0000008E

      Everything was OK.  I just installed Comcast's McAfee Security Suite.   Now my computer crashes if I try to run a scan or when I shutdown or restart.  It even crashes randomly.   I uninstalled Zonealarm and Norton Antivirus.  I used the Norton Removal Tool to get rid of all of Norton.   I get the Error message: Stop:0x000000*E.  I'm attaching the dump file:debuglog.txt.  Any or all help would be appreciated.   By the way, I'm running Win Xp Pro.

        • 1. Re: Computer Freezes, Error Stop 0x0000008E
          BalaSGS

          Hi,

           

          Sorry for the delayed response, do you still face issue with computer? If yes, Please clarify

           

          How did you remove the Security software from the computer (Control panel->Add and remove program or running the Removal tool for the specified product)?

           

          How old is your computer? Do you have any (Spyware) alerts or advertisement in the computer while working on internet?

           

           

          Message was edited by: BalaSGS on 12/10/09 12:59:37 AM GMT-06:00