5 Replies Latest reply on Nov 26, 2009 11:25 AM by sgrimmel

    possible removal problem


      Hi, my wife's laptop was running the VirusScan Enterprise 8.5i which I uninstalled via Control Panel in Vista SP2.  (She was able to get a very low price on that through school and that was the only reason I installed that version on a home laptop.)  That uninstallion via Control Panel went well.


      I downloaded and ran (as Administrator) that removel tool by McAfee.  I've run that several times and keep getting the message that ... CLEANUP FAILED, cleanup is already running.  I've rebooted several times but still receive that message when running that utility.


      I'm not really concerned since I installed another AV program and there were no error messages.  Should I be concerned ... or not?


      Thanks, Dave Horne



      Message was edited by: davehorne on 11/25/09 6:38 AM