1 of 1 people found this helpful
I would check 2 things:
1. Make sure the McTray.exe process is running, if not you can manually execute it.
2. Make sure you are in the console session (Session ID 0) if you are RDPing into the system. The tray icon doesn't show in other sessions.
To add to what Greg said, if you are using Windows 2008 on Itanium, the icon does not appear - documented in KB67031
McAfee has had some reports of this issue occuring only on 2008 servers with MA 4.5. And this issue is slated to be fix in patch 1 of MA 4.5, due out next year.
I found if you run cmdagent /s the icon shows up, which is what the KB stated as well.
Thanks for all the support,