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5394 Views 3 Replies Latest reply: Jul 22, 2013 7:02 AM by Ex_Brit RSS
Newcomer 1 posts since
Nov 20, 2009
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Nov 20, 2009 5:25 PM

Unable to cancel a scan

I've been using Mcafee for a long time now and seem to have a problem that comes and goes. Sometimes Mcafee will start a scan when I don't want it to so I double click the scan icon next to the clock and then click on cancel, however nothing happens. Mcafee refuses to cancel the scan, even after being left for several minutes and even an hour before it will just refuse to cancel the scan. I cannot click on pause as the button becomes grayed out as soon as I click on cancel. To get it to cancel I have to restart my computer which is a pain as sometimes I am doing something important and can't really restart the PC. Anyone know what the problem could be a how to fix it?

 

I am currently running Windows 7 however this same problem happened on vista and XP for me.

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