1 Reply Latest reply on Dec 7, 2009 12:56 PM by Dinz

    can't install...

      Hi!

       

      i had McAfee Internet Security installed for long time. I had some problems, so i uninstalled it, including running mcpreinstall.exe (Logfile attached to this post).

       

      After restarting my PC i wanted to reinstall. I logged in to my account on mcafee.com, downloaded DMSetup.exe and started it. It says something like "Gathering Information" for a few seconds, then nothing more...

       

      My system is a Dell Notebook with Vista Home Premium, including IE8.

       

      C:\ProgramData\McAfee\MCLOGS\MasterInstaller\Install\Install000.log says:

      11/20/2009 11:17:48 PM$ -- (Information)$ [    Install.exe]$ Javascript seems functional...

       

      C:\ProgramData\McAfee\MCLOGS\Common\Install\Install000.log says:

      11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
      11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
      11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
      11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
      11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
      11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
      ...

      ...

       

      Any Idea?

       

      Thanks!