I've been reading through some of the posts in an attempt to resolve my problem myself, but am not able to do this. I contacted McAfee Technical Support and they have said that they won't help me further even though my problem is not resolved.
About a week ago, my IE7 kept crashing so I attempted to do a System Restore to remove any new softward that may have caused IE to crash. I was unable to do a System Restore as this was not turned on. For some reason (and I don't know if it is just a co-incidence) after this, McAfee's status in Security Centre went from Protected (green) to (yellow) to Not Protected (red). When I click on "Fix", I get an error which says "One or more problems cannot be fixed because of an error".
I have uninstalled McAfee, used the MCPR tool to completely remove it, uninstalled IE8 and am back to IE7 now and re-installed McAfee. But I am still having the same problem.
I was trying to use the information contained in other posts and this led me to discover that my regedit and Taskbar have both "been disabled by your administrator". I am logged on as an administrator. I had this problem once a couple of years ago and remembered that the problem was caused by spyware. I have ran Malwarebytes and have kept a record of the log.
I've tried to use the McAfee Virtual Technician and get the following error:
|VirusScan - 3-User McAfee Total Protection 13.15.113|
|Problem: Missing files (1)|
|Problem: Service(s) not running (1)|
In the log file that I have saved I have discovered a couple of errors:
Health Check Details
My problem is that I don't know what to do next. Can anyone help me please?