4 Replies Latest reply on Nov 20, 2009 2:26 AM by Japes

    Windows 7 compatibility issues with VSE 8.5i

      I am just starting to evaluate Windows 7 and have installed Windows 7 Ultimate as a virtual machine (Virtual PC 2007) on top of Vista Business.

       

      I've just tried to install VSE 8.5i (which is what we use on the rest of the network) and I get the following error:

       

      VirusScan 8 is blocked due to compatibility issues

      Description:

        VirusScan 8 has a known compatibility issue with this version of Windows.

       

      Problem signature:

        Problem Event Name:                        ApphelpHardBlock

        Problem Signature 01:                       {d8ff6d16-6a3a-468a-8b44-01714ddc49ea}

        Problem Signature 02:                       {0c83ba76-7a93-4d74-bab8-95e7f6616340}

        OS Version:                                          6.1.7600.2.0.0.256.1

        Locale ID:                                             2057

       

      According to the MS Windows 7 Compatibility site VSE 8.5i is supposed to be compatible.

       

      Does anybody have any ideas?

       

      Many thanks,

       

      Gary Cooper