4 Replies Latest reply on Nov 20, 2009 2:26 AM by Japes

    Windows 7 compatibility issues with VSE 8.5i

      I am just starting to evaluate Windows 7 and have installed Windows 7 Ultimate as a virtual machine (Virtual PC 2007) on top of Vista Business.


      I've just tried to install VSE 8.5i (which is what we use on the rest of the network) and I get the following error:


      VirusScan 8 is blocked due to compatibility issues


        VirusScan 8 has a known compatibility issue with this version of Windows.


      Problem signature:

        Problem Event Name:                        ApphelpHardBlock

        Problem Signature 01:                       {d8ff6d16-6a3a-468a-8b44-01714ddc49ea}

        Problem Signature 02:                       {0c83ba76-7a93-4d74-bab8-95e7f6616340}

        OS Version:                                          6.1.7600.

        Locale ID:                                             2057


      According to the MS Windows 7 Compatibility site VSE 8.5i is supposed to be compatible.


      Does anybody have any ideas?


      Many thanks,


      Gary Cooper