1 of 1 people found this helpful
Try to extract the sdat and update your virus definition manually. This probably requires a system reboot
The path i believe should be here:
C:\Program Files\Common Files\Mcafee\Engine
Just copy the following files from the extracted SDAT:
And perform a system reboot
Can you dumb it down a little for me please. How do I try to do this manually? Do you have a step-by-step checklist?
Well my problem is solved. I did something I shoulda tried last night. I saved the SuperDAT .exe file on my desktop instead of trying to run it. Since I clicked "save" instead of "run", I guess Windows didn't see it as a threat like it did before and was able to save it. I then ran the installer once it was saved, everything seemed to update, restarted my computer, ran the Auto Update function and it worked fine.
I feel a bit silly for not trying this earlier.
Thanks to all
What i suggested earlier are used for updates troubleshooting. As there are times when you cannot update your AV by some reason. Anyway, Running instead of saving the SDAT locally from your computer is not working for me as well. I don't why either but hey, there are other ways to do it!
Also, since you ran the SDAT (that also means you updated your PC manually) successfully upon executing the autoupdate, it will really work fine since it already has an updated version. If you really want to test if your autoupdate IS working, just try initiating autoupdate on the next day(since mcafee is releasing new dats once every day, even weekends) .
Well I guess saving the file first and then running was the ticket, because everything is now running normally and autoupdate is working fine.
Thanks for the help
It may have been an access protection policy that was preventing the execution of the superdate package. There is a rule definition that will prevent executables from launching from temp folders. You can check the VSE console and confirm if this is the case. Look at the Common Standard Protection rule.
I have the same problem as the OP. When you said copy these files and where should I paste them and what should I do next. Just a reboot? Thanks
where did you find the SuperDAT .exe file? I have the same problem that I cannot update my Mcafee, thanks.
You can download the Superdat package from this link.
Please revert for any more infromation/clarification