1 Reply Latest reply on Nov 25, 2009 2:49 PM by Dinz

    Another Thread on Fails to Install

      Hello,

      The installation of Mcafee keeps failing.


      I have previously had it installed and running on this computer in the past.

       

      Whether I do a 'Typical' or 'Custom' install it just disappears after I hit the 'Next' button.

       

      Another day I ran it it came up and asked me for my email address and password (to the McAfee account).
      Then it asked me which of my two available McAfee products I wanted to install (3-User McAfee Internet Security or McAfee SecurityCenter).

      Well, neither one works because when I select one and press "Next" the install window disappears
      and the installation apparently fails.

       

      Is there a problem with DMSetup.exe?

       

      Why won't it install?

       

      This is an XP machine.

       

      Thanks,

      Matt

        • 1. Re: Another Thread on Fails to Install
          Dinz

          Hi Matt,
          Provide some information about the computer as it would help in diagnosing the problem,
          What operating system are you using  Windows xp/vista ?
          What is the internet explorer version and cipher strength (open IE - click help - click about internet explorer) ?
          How old is the computer?

           

           

          Regards,
          Dinesh K
          Mcafee Online community moderator