4 Replies Latest reply on Oct 21, 2009 8:46 AM by SafeBoot

    total protection will not install

      While my mom was renewing my McAfee subscription that came with my acer computer I bought in august, my mom accidentally bought "Total Protection". So I figured i wouldnt let it go to waste so I downloaded it and tried to install it, and when i open the install thing for it it will say "gathering information" with a status bar and then go to a white screen and just keep making a clicking noise like the one it makes when you click on a link on the internet and it change my mouse pointer to the loading cursor and it will just go on and on and on like that without installing.

      What is the problem and how can I fix it?

      I have Windows Vista Home Premium 64-bit and this is the computer I have
      http://www.newegg.com/Product/Product.aspx?Item=N82E16883103221