1 Reply Latest reply on Nov 9, 2009 3:52 PM by secured2k

    Error running QuickClean

      I'm getting the following error whenever I try to run Quick Clean on TWO different computers:

       

      "This application has failed to start because MSOERT2.dll was not found.  Re-installing the application may fix this problem."

       

      OK, how do I "re-install the application"???

       

      Help!!

        • 1. Re: Error running QuickClean

          "MSOERT2.dll" deals with Outlook Express or Windows Mail or Windows Live Mail. The cleanup program is trying to load a resource in that program file to access email (maybe junk mail cleanup). You will need to have Outlook Express/Windows Mail installed or accessible for it to work.

           

          What version of Windows and email program are you using?