2 Replies Latest reply on Oct 13, 2009 11:46 PM by Christopher-Boston

    Recovery Error 0XE005000F

      While doing a machine recovery getting following error:

      0XE005000F Recovery Key incorrect.

      Both our admins are out on vacation and I was unable to locate error in any documentation. Help please :confused:
        • 1. Added information
          forgot to mention. client code is ok. i can get a recovery code just error after you enter recovery code and click finish running build 5420.
          • 2. RE: Added information
            The error seems to speak for itself - the recovery code doesn't match the code entered. Double check that the code you're entering is correct. Also, make sure the Client ID's and Database ID's match. Oh, and keep in mind that the challenge code changes if you regenerate it later, it needs to be entered shortly after getting the client code - you can't cancel the window and go back expecting to use the same recovery code.