2 Replies Latest reply on Nov 12, 2009 4:07 AM by jaspreet.chandhok

    McAfee Total Protection Service 5.0.0 Path 2 - Unable to Update

      I'm using McAfee TOPS Enterprise (AV and ASpy only) and after recently install the TOPS 5.0 Patch 2 releast, I'm unable to update it.

      Just says it's searching for internet connection but can't find one, and doesn't proceed. Screenshot attached.

      I'm using it on Win 7 Enterprise / Ultimate with no other security software installed, and tried both wired and wireless connections.

       

      I've received similar complaints from other people as well in my team, and even after trying MCPR and re-installing the stuff I can't get this to work.
      In some instances it just didn't install properly too.

       

      Any help would be highly appreciated.

       

      Regards,

      J.