so far this has taken 3 hours of ringing "Customer Service", and speaking to different "tiers" of staff - they do not know what they are talking about. Abby told me my call was being recorded - I really hope it was, as it is a shocking reflection on Mcafee if this is the level of knowledge.............. I would be happy to talk about it further.
Fwd: Fw: Non recept of Refund (McAfee Customer Service (#6356-244866473-6809))
Follow up/MCAFEE X
Aplogize for the inconvenience caused here , could you please let us know if you had used any other email address for subscribing your McAfee programs. As we do not have McAfee subscription information with your email address at @blueyonder.co.uk . Please click on my user avatar here and send me a private message with the email address that you have used to subscribe for McAfee programs and please confirm if you still haven’t received the refund money and we shall facilitate required actions .
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