When ever you purchase a McAfee product you will receive a Grant Number, you need to keep that handly always.
Login using the registered email id and password and you will get the option to download.
If you dont remember the registered email id and password. Call our toll free number and give the Grant Number and they will help you out.
You can find the number to reach technical support here
Sorry but I am not registered with whichever database this login refers to (I am a UK customer). I need a UK telephone number as well. I am registered with McAfee UK, but it has no record of ever purchasing Total Protection as it was bought through River Media (who are apparently official sellers). I don't have a grant number either.
Look to the right "Worldwide Offices", Click on United Kingdon (2nd from Bottom) and you will get all the numbers for UK, Including customer care. I would recommend you speak to customer care first.
Phone: Customer Service +44 (0) 1753 505885 - Option 1
Phone: Technical Support 00800 6247 7463 - Option 2