2 Replies Latest reply on Oct 2, 2009 10:43 AM by SteveLove

    Issue With File And Folder Encryption - "Initialization Faled!"

      Hi, We are faily new as a firm to Endpoint Encryption.

      I have set up a policy to encrypt any USB device inserted into a machine with the EEFF agent installed on it. When inserted I get the pop up box stating that "a policy exists on this system which requires the inserted medium to be encrypted etc"

      I then get the box where I can enter the password etc which I fill in and click initialize. It then requests my EEFF password before coming back with "Initialization Faled!" - Is there any way I can find out a bit more info to give me a clue why it is failing?

      Many Thanks,

      Steve.